Terms of Service

1. The Service

Hado SEO provides a DNS-based rendering proxy that allows client-side applications to be rendered for search engine crawlers and social media bots, with the goal of improving SEO visibility for applications built on AI coding platforms and other client-rendered environments.

We host and manage the rendering infrastructure on your behalf. You remain solely responsible for the content, configuration, and operation of your own websites.

2. Eligibility

You must be at least 18 years old and legally able to enter into contracts to use the Service. If you are using the Service on behalf of a business or other legal entity, you represent that the entity is responsible for all activity under its account.

3. Account Registration and Security

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information and keep it updated;
• Keep your credentials, API keys, and access tokens confidential;
• Notify us promptly at [email protected] if you suspect unauthorized access; and
• Take responsibility for all activity that occurs under your account.

We are not liable for any loss or damage resulting from your failure to safeguard your credentials.

4. Acceptable Use

You agree not to misuse the Service. Without limiting the foregoing, you will not:

• Use the Service to host, proxy, or render illegal, infringing, defamatory, or harmful content;
• Attempt to interfere with, disrupt, or circumvent the Service or its infrastructure;
• Scrape, data-mine, or reverse engineer the Service except as permitted by applicable law;
• Use the Service to misrepresent, spoof, or proxy a domain you do not own or have authorization to operate;
• Exceed reasonable request limits or otherwise cause service degradation;
• Probe, scan, or test the vulnerability of the Service except under a security disclosure program we have authorized in writing; or
• Use the Service to send unsolicited messages or distribute malware.

We may suspend or terminate your account, with or without notice, if we reasonably determine that you are violating this Section 4.

5. Service Availability and Changes

We strive to keep the Service online and performant. Availability may be affected by scheduled maintenance, unscheduled outages, network issues, or events outside our reasonable control, including third-party outages. We reserve the right to:

• Modify, update, or discontinue any part of the Service at any time;
• Add, remove, or change features, with or without prior notice; and
• Adjust pricing or usage limits with reasonable advance notice to active subscribers.

We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

6. Billing and Payment

If you subscribe to a paid plan:

• Fees are billed in the amount and at the frequency described at the time of purchase (e.g., monthly or annual subscriptions);
• Subscriptions automatically renew at the end of each billing cycle unless cancelled before the cycle ends;
• Payments are processed by a third-party payment processor (currently Stripe);
• All fees are non-refundable except where required by applicable law;
• You authorize us to charge the payment method on file for all amounts owed; and
• We may suspend or terminate access for non-payment after reasonable notice.

You are responsible for any taxes associated with your purchase, except for taxes based on our net income.

7. Intellectual Property

All right, title, and interest in and to the Service, including all related software, infrastructure, branding, documentation, and any improvements or modifications, are and will remain the exclusive property of Hado SEO or our licensors. Nothing in these Terms transfers any such rights to you.

You retain all right, title, and interest in and to your domains, websites, content, and any data you submit or render through the Service ("Customer Content"). By using the Service, you grant Hado SEO a limited, non-exclusive, worldwide, royalty-free license to access, process, cache, and render Customer Content solely as necessary to provide the Service to you.

8. Customer Content

You are solely responsible for Customer Content and for your use of the Service. You represent and warrant that:

• You own or have all rights necessary to render Customer Content through the Service; and
• Customer Content complies with applicable law and does not infringe the rights of any third party.

We do not monitor Customer Content and do not claim ownership of it. We may temporarily cache or process Customer Content for performance, security, and operational purposes as described in the Service documentation, the Privacy Policy, and the DPA.

9. Privacy and Data Protection

Our handling of personal data is governed by the Privacy Policy, available at hadoseo.com/privacy, which is incorporated into these Terms by reference. Where we process personal data on your behalf in connection with the Service, the processing is governed by a Data Processing Addendum executed between Hado SEO and you. The form of DPA is available at hadoseo.com/dpa. Our current Sub-Processors are listed at hadoseo.com/subprocessors and may be updated in accordance with the DPA.

We take commercially reasonable measures to secure our infrastructure as described in the Hado SEO Security Posture Overview, available on request. You acknowledge that no online service is completely secure.

10. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND DEFECTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HADO SEO, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS, SUPPLIERS, AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE.

WITHOUT LIMITING THE FOREGOING, HADO SEO MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND THAT THE SERVICE WILL: (I) MEET YOUR REQUIREMENTS OR ACHIEVE ANY INTENDED RESULTS; (II) BE COMPATIBLE WITH ANY OTHER SOFTWARE, APPLICATION, SYSTEM, OR SERVICE; (III) OPERATE WITHOUT INTERRUPTION OR ERROR; (IV) MEET ANY PERFORMANCE OR RELIABILITY STANDARDS; (V) BE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS; OR (VI) HAVE ANY ERRORS OR DEFECTS CORRECTED.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on statutory consumer rights. In such jurisdictions, the exclusions and limitations in this Section will apply to the greatest extent permitted by applicable law.

11. Limitation of Liability

EXCEPT FOR THE EXCLUDED CLAIMS DEFINED BELOW, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EITHER PARTY OR ITS AFFILIATES, LICENSORS, SUPPLIERS, OR SERVICE PROVIDERS BE LIABLE TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

EXCEPT FOR THE EXCLUDED CLAIMS, EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICE, AND THE DPA, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID OR PAYABLE BY YOU TO HADO SEO IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100). THIS CAP IS CUMULATIVE; ALL CLAIMS, IN AGGREGATE, ARE SUBJECT TO IT.

"Excluded Claims" means: (a) your payment obligations to Hado SEO under these Terms; (b) your indemnification obligations under Section 12; (c) either party's liability arising from gross negligence, willful misconduct, or fraud; and (d) any liability that cannot be limited or excluded under applicable law.

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some or all of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by applicable law.

The parties agree that the limitations and exclusions in this Section 11 are an essential basis of the bargain between the parties and would not have entered into these Terms without them.

12. Indemnification

You agree to indemnify, defend, and hold harmless Hado SEO, its officers, directors, employees, contractors, agents, and affiliates from and against any third-party claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service in violation of these Terms or applicable law;
• Customer Content or your representations regarding it; or
• Your breach of these Terms.

Our right to indemnification is conditioned on our prompt written notice to you of the claim, your sole control of the defense (subject to our right to participate at our own expense), and your reasonable cooperation. You may not settle any claim in a way that imposes any obligation or liability on us without our prior written consent.

13. Termination

You may terminate your account and stop using the Service at any time. We may suspend or terminate your account, with or without notice, if:

• You materially breach these Terms (including non-payment);
• We reasonably determine your use poses a security, legal, or reputational risk; or
• We are required to do so by law.

Upon termination, your right to access the Service ends, and we will delete or return your Personal Data in accordance with the DPA. Sections 7 (Intellectual Property), 8 (Customer Content), 9 (Privacy and Data Protection), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 13 (Termination), 14 (Governing Law and Disputes), and 16 (General) will survive any termination of these Terms.

14. Governing Law and Disputes

These Terms are governed by and construed under the laws of the State of Texas, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Travis County, Texas for any dispute arising out of or relating to these Terms or the Service.

EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION OR PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email to the account email address on file or by in-product notice at least 30 days before they take effect. Continued use of the Service after the effective date of an updated version constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, your sole remedy is to discontinue use of the Service.

16. General

Entire Agreement. These Terms, together with the Privacy Policy, any separately executed Data Processing Addendum, and any order forms or pricing pages referenced at signup, constitute the entire agreement between you and Hado SEO regarding the Service and supersede any prior agreements or understandings.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid or unenforceable provision will be deemed modified to the minimum extent necessary to make it valid and enforceable.

Waiver. No waiver of any provision of these Terms will be effective unless in writing, and no waiver will constitute a waiver of any other or subsequent breach.

Assignment. You may not assign or transfer these Terms or any rights or obligations under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law without notice or consent. Any other assignment is void.

Force Majeure. Neither party will be liable for any failure or delay in performance caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government action, pandemic, fire, flood, internet or telecommunications failure, or third-party provider outages.

No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights, except as expressly set forth in the Standard Contractual Clauses incorporated into the DPA.

Independent Contractors. The parties are independent contractors. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship.

Notices. Notices to you may be provided by email to the address on file or by in-product notice. Notices to Hado SEO should be sent to [email protected], with a copy to the address in Section 17.

17. Contact

For questions or concerns about these Terms, please contact us at: